Payment Policy
Paying for your Vibemora order should be quick, safe and free of surprises. This page sets out the payment options we offer and what happens to your payment once you check out.
1. Payment Options
Our checkout accepts major credit and debit cards, including Visa, Mastercard and American Express. You can also pay with PayPal, Apple Pay, Google Pay or Shop Pay. Wallet options such as Apple Pay and Google Pay appear automatically when your device and browser support them.
2. Charging Your Order
We charge the full order amount when you complete checkout. Your order is confirmed and passed on for dispatch only after the payment has cleared. If your bank or payment provider declines the charge, the order is put on hold and we’ll email you so you can complete payment another way.
3. Currency
All prices on vibemora.com are listed and charged in US dollars (USD). We currently accept orders for delivery within the United States only. Applicable state sales tax, if any, is calculated and shown at checkout.
4. Payment Security
Your payment details go directly to our certified payment providers through an encrypted connection, and every transaction meets PCI DSS security standards. Card numbers are never stored on our systems, so your financial information stays with the providers who are built to protect it.
5. Prices and Promotions
Prices on vibemora.com may be updated from time to time without notice. The amount you pay is the price displayed when you place your order. Discount codes and sale prices are valid only during the promotion they belong to and on orders that meet its conditions. They can’t be added to an order after it has been placed.
6. Refunds and Billing Questions
Any refund we issue follows our Refund Policy and goes back to the same payment method you used to buy. If you notice an unexpected or incorrect charge, email us at support@vibemora.com and we’ll look into it straight away. Reaching out to us before opening a dispute with your bank is usually the fastest way to get it resolved.
7. Fraud Checks
We review orders for signs of fraud to protect both our customers and our store. If an order looks suspicious or a payment may have been made without the cardholder’s permission, we may pause or cancel it. For high-value orders, we may also ask you to confirm a few details before dispatch. Any payment taken for a cancelled order is refunded in full.
8. Contact Us
Store Name: Vibemora
Legal entity: LAMSON DBF LLC
Address: 1726 Rangeview Dr, Fort Collins, CO 80524, United States
Phone: +1 (970) 505-1500
Email: support@vibemora.com
Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM / Saturday–Sunday 10:00 AM–2:00 PM (Mountain Time, MT)
We reply to every message within one business day.